frequently asked questions

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But before you do, you might want to first check below in our list of Frequently Asked Questions for the answer you seek.
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ShipNorthAmerica Trucking Service Features Important To Shippers What crossborder shipping advantages, if any, does ShipNorthAmerica offer over large U.S. based common carriers such as Yellow, Roadway, CCX / Conway, Overnite, Fedex Freight & Old Dominion etc.? What types of pricing programs does ShipNorthAmerica offer? Which areas of Canada and the U.S. does ShipNorthAmerica serve? Does ShipNorthAmerica offer transport beyond the contiguous U.S. & Canada? Do you offer any online trucking services? Does ShipNorthAmerica offer expedited shipping services? Does ShipNorthAmerica offer trade show shipping services? What various shipping services does SNA have to offer? Does ShipNorthAmerica adhere to the NMFC rating system? Can I use the Internet to find out how much it will cost to move my freight? Does ShipNorthAmerica transport hazardous materials?       Your First Shipment With ShipNorthAmerica Transportation How do I set up an account and start shipping with ShipNorthAmerica? How many days notice do we need to give you for a pickup? How do I get information about my shipments? Who do I call for more information about a specific service or product? Who do I call if my shipment needs special handling? Can I schedule the exact time and day for my shipment to be delivered? How do I pay if I only need a one-time shipment?

Shipping To Or From Canada Does ShipNorthAmerica service points between Canada & the U.S.? Does ShipNorthAmerica do customs paperwork? What is a Customs Broker?       Flatbed Trucking Services Can ShipNorthAmerica provide flatbed trucks for my oversized shipments? Are all types of flatbed trucks available all the time?       About Fuel Surcharges What is a "fuel surcharge"? How is the fuel surcharge applied? Who gets that extra fuel surcharge money? Where can I find out more about average fuel prices?       What Don't We Ship Do you ship personal effects? Do you ship cars, boats or motorcycles?       General Questions What happens if I have a damage claim? Are you properly licensed and insured? How many trucks does ShipNorthAmerica have in its fleet? Does ShipNorthAmerica directly employ drivers? How can I reach a ShipNorthAmerica website technical support representative?