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DOCK TO DOCK DELIVERY ISSUES

If you have signed up for the E-Newsletter and are having trouble receiving it, there may be a problem. Here are some of the problems we've identified, and possible ways to resolve them:

1.When you subscribed, you might have mis-typed your email address. To fix this, just re-subscribe. Remember, computers are insanely literate, any typos you make are faithfully used in the distribution list. Unless your email address is 100% accurate, it won't get to you.

2.Your Internet Service Provider (ISP) or office network administrator may have instituted 'spam control' measures. Spam (unsolicited and/or junk email) is a rampant problem these days, and everyone is trying to stop it--except the spammers. Your E-mail newsletter may be blocked or diverted to a 'junk mail folder', since there is no such thing as perfect spam control. You should contact your ISP or office network administrator to see if this is the case, and to get your mail service to exempt all email from newsletter@shipnorthamerica.com from the spam control measures, so that it can be delivered to your inbox. Unfortunately, we cannot control the ISPs nor your office network administrators.

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